Privacy Policy

This privacy policy explains how Sparkle Cleaners handles personal data when you use zooreaderkettle.digital. It is written to help you understand what we collect, why we use it, and how you can make a verified request about your information.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

User Rights

Your Rights

You may request access to your personal data, ask for correction of inaccurate information, object to or restrict certain processing where applicable, and request deletion in circumstances allowed by law. If a request cannot be fully granted, we will explain the practical limits that apply.

Available rights depend on the nature of the data and the legal basis for processing.

Requests

How Rights Requests Are Handled

To protect your information, we may ask for details that help verify your identity and the scope of the request. Once verified, we will review the request and respond within a reasonable period under applicable law, taking into account any legal exceptions or operational needs.

Verified requests are reviewed before any action is taken on the record.

Data Retention

Retention of Data

We retain personal data for the period needed to manage inquiries, arrange services, maintain records, resolve disputes, and meet legal or accounting requirements where applicable. When data is no longer needed, we delete it or anonymize it in a manner consistent with our retention practices and legal duties.

We keep data only for as long as it is needed for the stated purpose or a legal obligation.

Policy Updates

If we make material changes to this privacy policy, we will update the published version and may use reasonable notice methods where appropriate. The version in effect is the one available on the website at the time you review it.

We may revise this notice when our practices or legal obligations change.

Data We Collect

We may process your name, email address, phone number if you provide it, inquiry message, property and service scope details, access or schedule preferences, and limited technical data such as server request metadata and browser or device information. This information is used to respond to requests, confirm service arrangements, support website security, and deliver the site reliably.

We collect only the information needed to handle inquiries, bookings, and service administration.

How We Receive Data

We receive data when you submit a contact form, send an email, call us, or share details during the inquiry and scheduling process. We may also generate technical information automatically when you use the website, including request logs and device-related data needed for security and delivery.

Most information comes directly from your messages, forms, and booking-related communications.

Cookie Types

The website uses cookies for essential site operation and for storing privacy preferences. Essential cookies support basic functions such as page delivery and form handling. Preference cookies help remember your selected settings. We do not confirm the use of analytics or marketing cookies on this site.

We do not state that analytics or advertising cookies are active.

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference controls. Essential cookies are used to keep the website working, while preference cookies help remember your privacy choices. If you disable some cookies, parts of the site may not function as intended.

Cookie choices are limited to essential operation and saved preferences.

Purpose of use

How We Use Data

We use personal data to respond to inquiries, review property and service scope, prepare and confirm schedules, manage recurring cleaning visits, record service feedback, maintain website security, and support technical delivery of the site. We may also use limited information to keep records necessary for administration and compliance.

Processing is tied to the service relationship and the website functions you use.

Third-party sharing

Operational Sharing

We may share personal data with service providers or operational partners that help us manage communications, technical hosting, security, or related administrative functions. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only to support the website and service workflow.

Disclosure framework

Legal Disclosure

We may disclose personal data when required to comply with applicable law, lawful requests, court orders, or similar legal obligations. We may also share information where disclosure is needed to protect our rights, users, or the security of the website.

Legal disclosure is limited to what is necessary and proportionate.

Email contact

support@zooreaderkettle.digital

Telephone contact

+62 817-177-055

Postal address

Jalan Dalem Rai 1, Gianyar District, Bali 80511

Privacy inquiries

Contact Page

Use the contact channel that best matches the type of request you want handled.